About

The eCustoms People.

For two decades we've helped businesses, administrations and EU institutions do one hard thing well: move goods across borders, compliantly. Advisory first — and now the software behind it.

Our story

Customs, clearly — since 2001.

Vivansa was founded in Belgium in 2001. For most of that time we were a consulting practice: the people you called when a customs regime changed, a filing backlog wouldn't clear, or a modernisation programme needed someone who'd actually done it before.

Our people's story starts earlier, on the engineering side. When CCN/CSI — the network that still connects Europe's customs and tax administrations — was built in the 1990s, the people who would later create Vivansa were part of that effort: Vivien ran its physical deployment across the EU countries and its acceptance testing, Olivier served in its first support centre. Our co-founder Jacques Piret was Chief Architect of EMCS, the trans-European excise system — in production since 2010, carrying hundreds of millions of messages between administrations every year. And the thread never broke: CUST-DEV2, CUST-DEV3, CCN2, SOFT-DEV. We were IT people before we became specialists in digitalising customs, tax and trade compliance, and that combination has shaped everything since.

That work took us deep into the machinery of global trade — from a single importer's declarations to the systems that run customs for entire national administrations and the European Commission. Along the way we kept meeting the same friction, and kept solving it the same painstaking way.

So we built it into software. Today Vivansa is both an advisory practice and a product company — Viictor, our orchestration robot; ViCS, our compliance services; and lxr.CCN, our certified EU connector — with the same people, and the same standards, behind all of it.

20+
years on the market
11
countries where we operate
30+
specialists in digital customs

Our why

Borders divide, Customs unite.

That line is Vivansa's reason to be. Customs is exactly where trade between people gets hard — and, at our humble level, our work is to make it easier, so that legitimate, responsible trade can happen.

Because when goods move compliantly across borders, good things follow: economies grow, communities are better off, and trade stays honest, accountable and mindful of the world it moves through.

It's the principle behind everything we build and advise on — and what unites our people and the partners we choose to work with.

The people

Meet the management team.

Customs specialists and engineers across Belgium and nearshore — the same practitioners who advise, build and run it. These are the people leading it.

Vivien Monti

Vivien Monti

CEO & co-founder

Founder and co-owner; sets Vivansa’s strategy and its vision for digital customs.

LinkedIn
Jacques Piret

Jacques Piret

CPO & co-founder

Co-owner and certified enterprise architect; shapes the product across Viictor, ViCS and lxr.CCN.

LinkedIn
Akis Markopoulos

Akis Markopoulos

CTO

Leads Vivansa’s technology strategy and the development team — from idea to shipped solution.

LinkedIn
Olivier Dehaybe

Olivier Dehaybe

CIO / CSO

Keeps the cloud services available and secure, and runs support — the reliability behind the products.

LinkedIn

Who we serve

Built for both sides of the border.

Businesses

Importers, exporters and traders who need to stay compliant — and stay fast — as they scale across borders.

Customs administrations

Authorities modernising how they run customs: their systems, their data, and the operations around them.

EU institutions

European bodies shaping and delivering the next generation of customs and trade compliance.

Independently certified

ISO 9001GDPRCyber Essentials
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Vivansa s.r.l. · Avenue Pasteur 6, 1300 Wavre, Belgium · a Belgian company since 2001.

Let's talk customs.

Whether you need software, a second opinion, or just someone who speaks the language — we're the eCustoms People. Tell us what you're working on.