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Digital Government services

Benefit from our expertise to focus on the effective and innovative use of data in redesigning and delivering government services.

There is increasing global recognition that the transition to Digital Government can no longer be deferred. Many Customs & Taxation administrations, the European Commission, or other central bodies are working to better articulate their digital ambitions and justify why their investments represent value through the outcomes that will be delivered.

What we do

How we help.

Our Enterprise Architects and Customs digitalisation experts can help your organisation by:

  1. 01

    Assessing the digital maturity of the organisation using reference maturity models and tools;

  2. 02

    Creating the roadmap, critical activities and initiatives for the different phases of a digital government transformation;

  3. 03

    Identifying opportunities to improve the end-user experience by developing end-to-end digital services that cut across agency silos;

  4. 04

    Reinforcing key digital government architectural and governance principles at the enterprise level;

  5. 05

    Evaluating conformance with digital practices among individual government agencies while promoting innovation based on better management of data assets.

The results you can expect

What you get out of it.

Sustained strategy

A sustained digital government strategy allows leaders in the National Administrations (those of Customs but not only) to systematically transform public services and build operations that are adaptable, responsive and sustainable.

Improved digital maturity

National Administrations and central bodies can focus on the effective and innovative use of data in redesigning and delivering government services, and in transforming and managing operations.

Improved service to end-users

Digital transformation differs from traditional e-government modernization by focusing on the added value to end-users (businesses, citizens) and the innovation potential of data.

Selected work

Where we've put this to work.

HM Revenue & Customs (HMRC)

lxr.CCN Gateway implementation for HMRC

Strategic connectivity solution simplifies cross-border customs data exchange for the UK's leading revenue authority. Our lxr.CCN connector enabled HMRC to establish a standardised, fault-tolerant hub for applications requiring CCN access — processing hundreds of millions of messages annually while ensuring compliance with evolving EU regulations, including complex Brexit transitions.

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DG TAXUD

SOFT-DEV — supporting DG TAXUD's vision for modernised EU customs

Vivansa's expertise supports DG TAXUD's customs innovation through the SOFT-DEV project — streamlining processes like Certificate Exchange (CERTEX), Data Integration and Harmonisation (DIH), and the electronic Proof of Origin Certificate (ePOC) to shape the future of EU trade and compliance.

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DG TAXUD

CUST-DEV3 — modelling and design of EU customs systems at DG TAXUD

Vivansa's expertise supported DG TAXUD's customs innovation under the CUST-DEV3 contract — driving business analysis, modelling, and design of EU customs systems to align seamlessly with Union Customs Code (UCC) requirements.

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DG TAXUD

SPEED2 — secure data exchange platform for European customs

Vivansa delivered a critical component for the SPEED2 platform, enabling efficient and secure message exchange between EU and non-EU customs authorities. Our lxr.CCN connector provided seamless integration between Oracle Service Bus and the Common Communication Network (CCN), enhancing the EU's customs data-exchange capabilities while maintaining strict security standards.

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Let's talk it through.

A conversation with a customs specialist — not a sales script. Tell us where you are and we'll tell you, straight, whether and how we can help.